Projects are different from operations which adopt a new set of objectives and continue to work.
Key components of this definition are:
Every project has a definite start and end.
Temporary does not imply:
that projects are short in duration - it only means that the duration is finite
that the service or product is temporary - these can last for a long time
Projects involve doing something which has not been done before and which is, therefore, unique.
Uniqueness does not imply:
the absence of repetitive elements within the project, for example, multiple prototypes.
that there is a specialised category for the product or service, for example, even though there are thousands of buildings each one can be considered a specific project.
Because the product of each project is unique, the characteristics that distinguish the product or service must be progressively elaborated.
Progressively = proceeding in steps; steadily in increments
Elaborated = worked out with care and detail and developed thoroughly
Project management is the application of knowledge, skills, tools and techniques to project activities in order to meet or exceed stakeholder needs and expectations from a project.
Meeting or exceeding stakeholder needs and expectations invariably involves balancing competing demands among:
Scope, time, cost and quality
Stakeholders with differing needs and expectations
Identified requirements (needs) and unidentified requirements (expectations).
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Some programs may also involve a series of repetitive or cyclical undertakings, for example, publishing a newspaper or magazine is a program, the periodical itself is ongoing effort but each individual issue is a project.
Projects are usually divided into a number of phases. Collectively these phases are known as the project life cycle.
Each project phase is marked by the completion of one or more deliverables. A deliverable is a tangible, verifiable work product. At the conclusion of each phase the deliverables and project performance are reviewed:
a) To determine if the project should continue into its next phase
b) To detect and correct errors
The project life cycle will also determine which transitional actions at the end are included and which are not.
The practice of overlapping phases is called fast tracking.
Key stakeholders on every project include:
a) the project manager
b) customer
c) performing organisation
d) sponsor
Stakeholders often have very different objectives that may come into conflict. In general, differences between stakeholders should be resolved in favour of the customer.