Introduction |
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| Quality Assurance is all the
planned and systematic activities implemented within the
quality system to provide confidence that the project
will satisfy the relevant quality standards. Before the
development of the ISO9000 Series, the activities
described under quality control were widely included
under quality assurance.
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8.2.1 Inputs |
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Refer quality management plan.
Quality control measurements are records of quality control testing and measurement in a format for comparison and analysis.
Refer operational definitions.
These tools can be used for quality assurance as well.
A quality audit is a structured review of other quality management activities. The objective of a quality audit is to identify lessons learned that can improve the performance of this project or of other projects within the performing organization. Quality audits may be scheduled or random, and they may be carried out by properly trained in-house auditors or by third parties such quality system registration agencies.
Quality improvement includes taking action to increase the effectiveness and efficiency of the project to provide added benefits to the project stakeholders. In most cases, implementing quality improvements will require preparation of change requests or taking of corrective action and will be handled accordingly.